Staff vacancy: User Services Manager

Article dated: 28 November 2013

The Administrative Data Service (ADS) is seeking to appoint a highly motivated User Services Manager to be responsible for day to day management of all aspects of the User and Data Services, including overseeing, developing, and delivering user support and training activities, and line management responsibilities for staff in ADS User Services.

The ADS is part of the Administrative Data Research Network, a highly innovative new infrastructure to facilitate linkage and analysis of routinely collected administrative data for research purposes. The ADS will act as the coordinating body for the Network, setting standards and acting as a first point of contact for all stakeholders. The ADRN was announced by the Minister for Universities and Science, David Willetts MP, on the 10th October and forms part of a major new government investment in Big Data.

Among other skills and experience the successful candidate will be a post-graduate (or have equivalent experience) in a relevant data using discipline, and must have experience of managing staff and providing a user service. An understanding of the technical and procedural requirements for sensitive data is vital, while familiarity with civil service practices and procedures in relation to data is desirable.

This post involves access to Government systems, information or data and will be subject to the staff vetting process. Further information can found in the Recruitment Pack.

This is a full time, fixed-term position until September 2018. The UK Data Archive is ISO 27001, certified for Information Security Management.